Privacy
Policy

Data Controller

The data controller for personal data collected on the website memorable.studio is:

Memorable Studio
Legal form: Auto-entrepreneur (AE)
Registered address: 19 rue Nicolas Gargot, 17440 Aytré, France
SIRET : 87793158400024
Email : jean-baptiste@memorable-studio.com

Data collected

We collect the following data when you use our website or services:

Via the contact form:

• First and last name
• Professional email address
• Your company or brand name
• Project description and needs
• Indicative budget and desired timeline

Via website navigation:

• IP address (anonymised)
• Browser type and operating system
• Pages visited and visit duration
• Visit source (if applicable)

We do not collect any sensitive data within the meaning of Article 9 of the GDPR (racial or ethnic origin, political opinions, health data, etc.).

Purposes and legal bases

Your data is processed for the following purposes:

• Responding to your contact request — legal basis: pre-contractual measures (Art. 6.1.b GDPR)
• Establishing and managing the commercial relationship — legal basis: contract performance (Art. 6.1.b GDPR)
• Improving our website and services — legal basis: legitimate interest (Art. 6.1.f GDPR)
• Complying with our legal and accounting obligations — legal basis: legal obligation (Art. 6.1.c GDPR)

Data retention

Your data is retained for the following periods:

• Contact data (prospect): 3 years from last contact
• Client data (active contract): contract duration + 5 years (accounting obligation)
• Navigation data: 13 months maximum (per CNIL recommendations)
• Accounting records and invoices: 10 years (legal obligation)

Upon expiry of these periods, your data is securely deleted or anonymised.

Recipients

Your data may be shared with the following service providers, strictly within the scope of service delivery:

• Website host: OVH SAS (France) — hosting and infrastructure
• Email tools: [Gmail / Outlook] — email processing
• Accounting: [Software / Accountant] — invoicing and tax obligations

These providers act as sub-processors and are bound by strict contractual confidentiality and security obligations. No data transfer outside the European Union is carried out without appropriate safeguards.

Your rights

Under the GDPR, you have the following rights over your personal data:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to restriction: limit processing in certain cases
• Right to portability: receive your data in a structured format
• Right to object: object to certain processing activities

Pour exercer ces droits, contactez-nous à : jean-baptiste@memorable-studio.com en précisant votre demande. Nous répondons dans un délai de 30 jours.

If your complaint remains unresolved, you may contact the CNIL (French Data Protection Authority): www.cnil.fr

Cookies and trackers

Our website uses a limited number of cookies:

• Theme preference cookie (ms-theme): stores your light/dark display preference. Duration: local preference. No personal data transmitted.
• WordPress technical cookies: necessary for website operation. No advertising or tracking purpose.

We do not use Google Analytics, Meta Pixel or any other third-party tracking tool without your prior consent.

You can configure your browser to refuse cookies. Consult your browser's help section for instructions.

Security

We implement appropriate technical and organisational measures to protect your data against any loss, destruction, alteration, unauthorised access or disclosure, including:

• HTTPS secure connection across the entire website
• Data access restricted to authorised personnel only
• Hosting on secure servers in France (OVH)
• Regular system and software updates

Contact

For any questions regarding data protection or to exercise your rights:

Memorable Studio
Email: jean-baptiste@memorable-studio.com
19 rue Nicolas Gargot, 17440 Aytré, France

We commit to responding to any request within a maximum of 30 calendar days.